The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from The ACLS Canada Store to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to The ACLS Canada Store shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    Testing Centre:
    120 Eglinton East
    10th Fl, Toronto, M4P 1E2

    Head Office:
    1344 Mt. Pleasant Rd.
    Toronto, ON, M4N 2T3

    Delivery shall be deemed to have been made by You to The ACLS Canada Store five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    The ACLS Canada Store
    Testing Centre:
    120 Eglinton East
    10th Fl, Toronto, M4P 1E2

    Head Office:
    1344 Mt. Pleasant Rd.
    Toronto, ON, M4N 2T3

    Copyright © 2002-2017 The ACLS Canada Store. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2002-2017 The ACLS Canada Store. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The ACLS Canada Store. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The ACLS Canada Store or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The ACLS Canada Store and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The ACLS Canada Store believes that customer conduct violates applicable law or is harmful to the interests of The ACLS Canada Store and its subsidiaries.



  • Privacy Policy
  • The ACLS Canada Store use of personal information that you may submit to The ACLS Canada Store through this Web site is governed by the The ACLS Canada Store Privacy Policy.  Your information will be kept secure and not rented, sold or lent to any third parties.



  • Shipping & Delivery
  • At this time, The ACLS Canada Store ships physical merchandise to locations within Canada, the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    All in stock physical items will be shipped in 10 business days or less.

    Access to all electronic courses will be granted within 3 business days unless you are registering with a group.  Group registrations will be batch processed after the final registration deadline and may take up to 10 business days.

    All physical goods will be shipped via Canada Post or courier.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. The ACLS Canada Store is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • The ACLS Canada Store charges sales tax for merchandise ordered on this Web site based on the applicable provincial sales tax rate in the location to which the order is being shipped.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The ACLS Canada Store makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The ACLS Canada Store SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The ACLS Canada Store BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The ACLS Canada Store.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The ACLS Canada Store is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The ACLS Canada Store.

    The inclusion of material on this server does not imply any endorsement by The ACLS Canada Store, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The ACLS Canada Store tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). The ACLS Canada Store reserves the right to change its payment procedures at any time without prior notice to you.

    All downloaded products are non-refundable.

    All product codes are non-refundable.

    All online courses are non-refundable.

    It is the customers responsibility to complete all courses within given time frames.

    It is the customers responsibility to determine course suitability for their own particular needs.


    Live Courses-Withdrawals from a course are permitted up to 2 weeks prior to the course date by faxing a withdrawal request to 416-482-0128 A $75 administration fee will apply + the cost of any shipped course materials and their shipping fees.
    *** There will be no refunds issued for withdrawals received less than two weeks before the course.

    CDs and DVDs are returnable within 30 days of purchase providing they are returned in their original, unopened packaging.

    All other physical merchandise is fully refundable, less shipping charges, if it is returned within 30 days of purchase in original condition.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The ACLS Canada Store and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the Province of business registration of The ACLS Canada Store shall apply and both parties shall consent to the jurisdiction of said Province's courts. Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The ACLS Canada Store with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The ACLS Canada Store with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The ACLS Canada Store. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.